WhatsApp API Integration

WhatsApp API Integration

WhatsApp API integration directly transfers all messages received via WhatsApp to the MedikalCRM system. This way, you can monitor requests coming through WhatsApp from a single panel and provide fast and personalized responses. Messages are matched with the relevant patient profile, so the entire communication history is recorded and trackable. Additionally, files and photos sent by the patient can also be saved to the patient’s ID card, consolidating all communication materials in one place. Using message templates, you can quickly select frequently used responses and instantly reply to patient requests. WhatsApp integration offers an ideal solution for fast and effective patient communication, saving time and increasing patient satisfaction.